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AWS Managed Services
We Run Your Cloud.
So You Can Run Your Business.
Proactive monitoring, cost optimisation, patching and UK-based support. Pick the tier that fits your workload.
What Is Included in Every Tier
Proactive Monitoring
CloudWatch, custom dashboards and automated alerting — we catch problems before your users do.
Cost Optimisation
Reserved Instance planning, right-sizing recommendations and savings plans that typically reduce spend by 30–40%.
UK-Based Support
Real engineers in Borehamwood — not an offshore helpdesk. Slack, email and phone access included.
Security & Compliance
Patch management, vulnerability scanning, IAM reviews and audit-ready compliance documentation.
Simple, Transparent Pricing
No hidden fees, no per-ticket charges. One monthly price that covers everything.
CloudStart
For startups and small workloads getting started on AWS.
£500/month
- Up to 10 AWS resources monitored
- Business-hours support (9am–6pm)
- Monthly cost report
- Basic CloudWatch alerting
- Quarterly architecture review
- Email support channel
Most Popular
CloudGrow
For growing businesses with production workloads.
£1,200/month
- Up to 50 AWS resources monitored
- Extended support (8am–10pm)
- Weekly cost optimisation reports
- Advanced monitoring & alerting
- Monthly architecture reviews
- Slack + email support channels
- Patch management included
- Incident response SLA: 1 hour
CloudScale
For enterprises needing 24/7 coverage and proactive management.
£2,500/month
- Unlimited AWS resources
- 24/7 support with named engineer
- Real-time cost optimisation
- Full observability stack
- Weekly architecture reviews
- Dedicated Slack channel
- Automated patching & compliance
- Incident response SLA: 15 minutes
- Disaster recovery planning
- Annual Well-Architected Review
Environment Live in 5 Business Days
We onboard your environment within 5 business days of signing. No lengthy handover, no waiting weeks to get started.
Save up to 20% on Annual Plans
Save 15% on a 6-month plan. Save 20% on 12 months. Speak to us to lock in the rate.
£200 credit per referral — no cap
Refer another business to any Smile IT Solutions managed services plan and both parties receive a £200 account credit. Active clients only.
34% average AWS spend reduction. Zero 3 a.m. alerts since onboarding.
Three UK businesses moved from unmanaged AWS environments to CloudStart or CloudGrow. Average monthly spend reduced by 34%. No out-of-hours incident alerts since onboarding.
Read the case study →Frequently Asked Questions
Start With a Free Cloud Health Check
We will review your AWS setup, identify quick wins and recommend the right managed services tier — at no cost.