Privacy Policy

Last updated: 11 March 2026

Who we are

Smile IT Solutions Ltd is a company registered in England and Wales. Our registered office is in Borehamwood, Hertfordshire. We are an AWS Advanced Consulting Partner providing cloud consulting, managed services and AI solutions.

What data we collect

When you use our website, we may collect:

• Name, email address, phone number and company name (via contact forms)
• Tool usage data and results (when you use our interactive calculators)
• Website analytics data (page views, session duration) via Google Analytics 4
• Technical data such as browser type and IP address

How we use your data

We use your personal data to:

• Respond to your enquiries and provide requested services
• Send follow-up communications about services you have expressed interest in
• Improve our website and tools based on usage patterns
• Comply with our legal obligations

Data storage and security

Your data is stored securely in Amazon Web Services (AWS) infrastructure in the EU West (London) region. We use encryption at rest and in transit, and follow AWS security best practices including IAM least-privilege access controls.

Your rights

Under the UK GDPR, you have the right to access, rectify, erase and port your personal data. You also have the right to restrict or object to processing. To exercise these rights, contact us at hello@smileitsolutions.uk.

Cookies

We use essential cookies for website functionality and analytics cookies (Google Analytics 4) to understand how visitors use our site. You can manage your cookie preferences through your browser settings.

Contact

For any privacy-related questions, email hello@smileitsolutions.uk.