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Case Studies
Named clients, verifiable outcomes, honest about what we built and why.






























Agentic AI · Amazon Bedrock Agents · Multi-Agent Orchestration
5PM Agency deployed a multi-agent AI matchmaking platform on AWS. A supervisor-to-specialist agent architecture delivers semantic matching with explainable results and adaptive personalisation — cutting query latency by 60%.
60%
reduction in query response latency
>95%
agent routing accuracy
>92%
RAG retrieval accuracy
<300ms
average response time
LottoBillions
LottoBillions needed their AWS environment audit-ready before a major product expansion. We delivered a full Well-Architected Review, identified the misconfigurations driving costs and compliance risk, and secured $120,000 in AWS credits over two years — plus an ongoing billing discount.
$120K
AWS credits secured over two years
7%
Ongoing AWS billing discount
6
Well-Architected Framework pillars reviewed
0
Critical compliance gaps remaining post-remediation
Salient Web Solutions
Salient Web Solutions needed to automate high-volume outbound calling for their clients. We built a fully serverless AI phone agent on Amazon Connect, Lex, and Bedrock — handling natural dialogue, multilingual conversations, lead follow-up, and call summarisation at scale.
0
Manual steps in the call lifecycle
Multi
Language support via Amazon Polly neural TTS
∞
Serverless scaling — handles demand peaks without re-provisioning
100%
Call metadata captured and stored for analysis
KitbrixINC
KitbrixINC needed to automate outbound appointment scheduling — calling pre-consented contacts, proposing available slots in natural conversation, and writing confirmed bookings directly to their calendar. We delivered a serverless AI booking agent with complete operational visibility and audit logging.
100%
Call outcomes logged — dial attempts, results, booked slots
0
Manual intervention required per booking cycle
Auto
Email confirmations sent on booking confirmation
Live
Calendar integration with real-time slot management
RealScore (Reality Finance)
Reality Finance had 25 years of lending expertise locked in manual processes and institutional knowledge. We built RealScore — a cloud-native SaaS platform that digitises their scoring logic, integrates real-time credit data, and delivers automated borrowing assessments to SMEs — with 99% quote accuracy and 99.9% availability.
99%
Digital quote accuracy matching final broker terms
99.9%
Target system availability with low-latency delivery
Real-time
Credit Safe integration for live business credit data
7-year
Automated financial record retention via S3 Glacier
Carers4U / CareOS
Carers4U needed to automate the clinical, operational, and administrative complexity of running a multi-site care organisation. We built CareOS — an AWS-native platform of 25 independent AI agents handling everything from resident monitoring and staffing optimisation to compliance and family communication — with human-in-the-loop safety controls throughout.
25
Specialised AI agents deployed across care workflows
FHIR
Healthcare data standard for all clinical data ingestion
100%
Safety-critical actions require human-in-the-loop approval
IoT
Real-time resident telemetry streamed into agent workflows
Kitchenest
Learn how Kitchenest used the Opero Smart Operations Dashboard to streamline food delivery, enabling real-time updates across platforms with one command.
All
Delivery platforms updated from a single command
Real-time
Sales insights and feedback analysis across all platforms
Voice + text
Natural language commands via Figen AI assistant
Safeguarded
High-risk actions require confirmation before execution
365 Business Finance
365 Business Finance needed to reduce the manual effort underwriters spend categorising transactions. We built a self-improving ML system that learns from every manual override — delivering rule-based categorisation first, then progressively increasing accuracy through SageMaker-trained models.
Phase 1
Rule-based categorisation with underwriter override interface
Phase 2
ML model trained on historical data and manual corrections
↑
Categorisation accuracy improves continuously as corrections accumulate
FCA
Financial and data protection regulatory compliance enforced
Biuniq Tech
SELVA, Biuniq's clinical AI system, needed its intelligence layer rebuilt as a reliable, physician-facing multi-agent framework. We restructured it into six specialised agents — triage, diagnosis support, treatment planning, document intelligence, clinical insights, and patient communication — each producing consistent, explainable outputs with built-in uncertainty flagging.
6
Specialised clinical AI agents — each independent and structured
100%
Outputs include uncertainty indicators and red-flag recognition
Physician
Always in control — no AI decision bypasses clinical oversight
Unified
All agents share standardised input/output contracts
Figg Wealth
Figg Wealth needed a compliant, scalable system to determine investor risk profiles automatically. We built the User Risk Profiling Engine — an AWS-native platform calculating Risk Capacity and Risk Appetite through a structured MiFID II and FCA-aligned questionnaire, classifying users into five regulatory risk categories.
5
FCA-defined risk categories — from conservative to aggressive growth
MiFID II
Regulatory framework alignment for all risk assessments
Dual
Risk Capacity and Risk Appetite calculated independently
Scalable
Architecture handles growth in users without performance loss
Agile Films
Agile Films needed their geographically dispersed production teams to collaborate on media content in real time — without the latency, cost, and maintenance of on-premises infrastructure. We deployed a cloud-based remote visualisation platform on AWS using NICE DCV, EC2 GPU instances, and FSx for NetApp ONTAP.
15
NICE DCV GPU instances — g4dn.4xlarge and g4dn.16xlarge
AWS FSx
NetApp ONTAP shared storage with minimal latency
Direct Connect
Secure, low-latency connection between AWS and on-premises
0
Servers to maintain — fully managed cloud compute
TimeVault (Horological Atelier Ltd)
TimeVault needed a platform that would bring transparency and trust to the luxury watch ecosystem — tracking asset provenance immutably, enabling digital vaulting with KYC, and connecting brands, auction houses, insurers, and customers through a single verified record. We delivered a serverless, compliance-ready SaaS platform with proprietary blockchain tokenisation.
Immutable
Provenance tracking via proprietary TVT blockchain architecture
KYC
User onboarding with verified identity before vault access
QR
Secure QR code verification for physical-digital asset linking
Multi-tenant
Architecture scales to multiple brands and thousands of users
OXTalks (Mentara Ltd)
OXTalks needed a cloud-native platform that could support real-time scientific collaboration at global scale — with AI-driven content recommendations, multilingual support, virtual journal clubs, and a debate platform for researchers. We built and deployed the full platform on AWS with serverless architecture and academic-grade security.
Global
Designed to support researchers across all geographies
AI
Personalised content recommendations based on research interest
Multilingual
Platform supports international scientific communities
Zero
Critical vulnerabilities — security validated throughout delivery
Journey Healthcare
Journey Healthcare needed a cloud-native mobile platform that could manage the full regulated medication access journey — from eligibility assessment and pharmacist consultation through prescription approval and delivery tracking — with AI chatbot support and compliance enforced at every step.
GDPR + HIPAA
Compliance enforced across UK, EU, and US regions
Automated
Eligibility assessment with real-time patient decisions
Immutable
Evidence storage — non-editable for audit and compliance
AI chatbot
Real-time patient updates on status, appointments, and delivery
Illuryon
Illuryon needed a cloud-native learning platform that could deliver personalised professional development pathways, interactive mock exams, and CPD tracking aligned to industry standards like the APM Body of Knowledge. We built the core learning engine on AWS, validated it with pilot users, and delivered a foundation ready for enterprise expansion.
APM
Body of Knowledge alignment for learning pathway generation
Adaptive
Personalised learning journeys tailored to each learner
CPD
Progress tracking with audit logs for compliance reporting
Pilot
Positive stakeholder feedback confirming value and usability
SucceedU
SucceedU's AI content engine could generate high-quality question text, but its visual outputs required heavy manual editing before they were usable in teaching. We extended their platform with a multi-model Bedrock pipeline — generating, reviewing, and refining visuals automatically using four specialised models.
4
Specialised AI models — each with a distinct role in the pipeline
Auto QA
Every visual reviewed for clarity and accuracy before delivery
↓
Manual editing time reduced — curriculum-ready visuals on first pass
Amazon Bedrock
Unified orchestration layer for all four models
Byline Content
Byline Content needed to automate the creation of personalised fantasy sports stories and visuals at scale — aligned to each league's weekly activity, rivalries, and individual performances. We built an AI storytelling platform on AWS combining Claude for narrative generation and Amazon Nova for visuals.
Weekly
Automated content cycle aligned to NFL season schedule
Claude + Nova
Dual AI pipeline — text from Claude, visuals from Amazon Nova
Personalised
Content generated per league — rivalries, trophies, and recaps
Serverless
Architecture scales to thousands of leagues with no re-provisioning
Functional Fragrances INC.
Functional Fragrances needed their sales and distribution teams to access real-time stock and forecast data without navigating complex ERP interfaces. We built an AI-powered inventory assistant that answers natural language questions about SKUs, stock levels, and sales forecasts — integrated live with Unleashed and Power BI.
Natural language
Any stock or forecast question answered conversationally
Live
Unleashed API integration for real-time inventory data
Power BI
Forecast integration combining historical sales with current stock
Automated
Low stock alerts and shortage warnings via email/collaboration tools
T1Vision
T1Vision needed to solve a fundamental problem in MENA food trade: unreliable company data, inconsistent verification, and no trusted platform to connect verified buyers, suppliers, distributors, and investors. We built the Phase 1 platform — a verified company directory with AI-driven readiness scoring and automated registration workflows.
Automated
End-to-end registration and verification without manual intervention
AI
Readiness Evaluation Framework assigning readiness levels from defined criteria
Admin
Dashboard for document validation, readiness scoring, and visibility control
GDPR
Compliant data handling with user consent before personal data processing
Next Phase Marketing
Next Phase Marketing needed a platform that could assess a company's genuine readiness to enter or scale in the UAE — beyond lead generation, delivering structured AI-scored readiness intelligence with a governed handover to human experts. We built the full assessment and decision gateway on AWS.
Seamless
Full workflow — onboarding through AI scoring to expert handover — without process breaks
Automated
Executive Snapshot delivered immediately on assessment completion
Full Diagnostic
Second-stage report generated for expert-led advisory sessions
GDPR
Compliant data handling throughout all processing and storage
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